An Ayrshire care home has been given the thumbs up by the Care Inspectorate following an unannounced spot check this month.
Privately-owned Wallacetown Gardens, in Ayr’s Forbes Drive, was rated as ‘good’ across several key indicators.
The specialist home provides a care service to adults with Huntington’s disease, acquired brain injury, enduring mental health, a learning difficulty and/or physical needs and life-limiting conditions.
The home also has two respite places for the same client groups. At the time of the inspection, 20 people lived in the facility.
The Care Inspectorate said the home rated ‘good’ in terms of supporting people’s wellbeing, their planned support and care and their care and support during the COVID-19 pandemic.
Leadership at the home was rated as ‘adequate.’
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The report from the Care Inspectorate said: “People should receive warmth, kindness, and compassion in how they are supported.
“We saw and heard good interactions between staff and people living in the service.
“Staff were kind, compassionate and empathetic to people’s needs, giving them confidence in their care and support.”
The report also noted that the organisation received “positive feedback” from relatives, with some intimating they could “see improvements” in their relative’s health.
The report goes on: “We concluded that the performance of the service in safe infection prevention and control practices were good.
“People should experience an environment which is well looked after, with clean, tidy, and well-maintained premises, furnishings, and equipment.
“The general environment appeared clean, was well designed to promote easy cleaning, and created a more homely feel. There was good signage throughout the home to help orientate people.”
The report adds: “Overall, we concluded that the level of care and support that people who use the service received was good.”
Areas for improvement included ensuring that care planning, evaluations and minutes of six-monthly reviews have “more of a focus” on the way that planned care has promoted positive outcomes.
Wallacetown Gardens was built by R&R Construction and completed in November 2017.
The home was officially opened by Provost Helen Moonie in 2018.
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