News

Flabbergasted holidaymaker hit with £870 bill after using wrong airport car park

Scott Avery, 51, had just returned from his relaxing two-week honeymoon in Egypt with his new wife when he was shocked to be given the hefty bill

Scott and his wife had flown to Egypt for their honeymoon and were left flabbergasted with the bill

A holidaymaker was left stunned after being hit with a £870 bill – after using the wrong Manchester Airport car park.

Scott Avery, 51, from Burton-on-Trent in Staffordshire, had just returned from his relaxing two-week honeymoon in Egypt when he was shocked to find the hefty bill.

After booking in advance using Manchester Airport’s Meet and Greet option, he boarded his flight on May 30 comfortable in the knowledge his car was parked correctly, reported LancsLive.

However, their relaxing honeymoon soon turned into a nightmare for the 51-year-old and his new wife as they had left their car in the incorrect parking bay.

After arriving back in the UK the pair were stunned to find they had racked up a bill of almost £900.

Scott Avery found he would have had to pay £870 in airport parking if he hadn’t pre-paid in advance.
(

Image:

Lancs Live/MEN MEDIA)

Scott paid £120 for the Meet and Greet option through the AA app but when the couple arrived on May 30 he says they were instead ushered to Terminal 2 West Car Park, where they took a token and went on holiday.

Using the same token to check out when they returned on June 14, Scott’s initial bill was an eye-watering £870.

Manchester Airport has since waived the bill as a gesture of goodwill as he had a Meet and Greet booking in the system.

Scott said: “When we dropped the car off two weeks ago to go on honeymoon and I paid £120 to do the Meet and Greet.

‘When we got to the car park, the carpark was full, the man at the barrier said ‘you can’t come in here mate, its full’ so he told us to go to the West Car Park, drop off your car keys and take the token with you.

“So this morning, put the token in the machine and that came up, £870. I thought, what the b***dy hell is that?”

Scott’s quick call with Customer Assistance meant that he could explain he had pre-paid via the AA app for the Meet and Greet parking and did not have to pay the £870 bill he was fronted with.

To explain the staggering mishap he passed over his name and vehicle registration with the Meet and Greet booking. The fee was reset and he was given a new token to depart with.

He admitted: “I wouldn’t have paid it. Not a chance I would pay that.”

The airport’s ‘Meet and Greet’ option promises customers that they not need to ‘worry about finding a space’ as staff will take care of their vehicle and parking so that they can get on with checking-in.

Scott said everything “ran like clockwork” at Manchester Airport during his travel to Egypt but hopes others won’t fall for the parking mishap.

He added: “We were already warned about it before we got back which was good because if I’d have got back and that would have come up, my head would have fell off,” he continued.

On their website, Manchester Airport offer several options for parking with prices beginning at around £75.99 if you book in advance and bus transfer direct to the terminal.

A spokesperson for the airport said: “It appears Mr Avery has inadvertently parked in the incorrect car park on arrival at Manchester Airport and gone on his holiday.

“Upon return on exiting the car park, the system generated what the amount would be for 14 days turn up parking.

“As he had a Meet and Greet booking in the system and as a goodwill gesture, our teams waived the turn up fee on this occasion.

‘All our car parks are clearly signposted, and we’d always encourage all passengers to prepare for their airport journey prior to coming to the site.”

Read More

Read More


Most Related Links :
Business News Governmental News Finance News

Source link

Back to top button